FAQ

Shipping

Domestic Shipping

Priority Shipping: 1-3 Business days (depending on location)  $16

 

International Shipping

Standard Shipping: 10-20 Business Days $26

Priority Shipping: 6-10 Business Days $70

Express Shipping: 3-5 Business Days $110 

  • Please Allow 2/3 business days to package and ship order. Usps Tracking numbers are sent via email once completed, please make sure to submit your correct email address.

  • Please be aware that each item has a different processing time. please check on each descriptions of items and it will further guide you with an approximate time frame. Unfortunately I'm no longer doing rush orders if not paid for express service fee (this link will direct you to expedited service fee https://www.jorden-dime.com/product-page/expedited-processing-time ). Most items Take approximately 4/6 weeks to hand make, if added expedited service fee it will cut processing down to 2/3 weeks.

  • Once Usps is in possession of package(s) they're responsible for any missing/lost, stolen, late and any damage packages. If any of these issues do occur please contact your local shipping facility for further assistance. 

  • Before submitting order please make sure shipping address is correct and all further information.

  • For any further assistance Please contact me at info@jorden-dime.com 

Returns/Exchanges/sizing:

 

No Returns, No Exchanges are permitted once order is completed. please order correct sizing, if need any assistance with sizing please email me at info@jorden-dime.com 

Refunds:

No refunds are permitted once order has already begun processing.